Need IT Support?

Contact the Help Desk

By web: https://ucsc.service-now.com/ess/
By phone: 459-HELP (4357)
By email: help@ucsc.edu
Walk-in support: Kerr Hall 54/62, M-F, 8 am - 5 pm

Your web request will be associated with Social Sciences, and Social Sciences staff will be notified regarding your request. Social Sciences ITS staff work in partnership with the Campus Support Center to provide services like email setup, software updates and network access. This partnership enables Social Sciences IT staff to provide more complex IT services like specialized software training, instructional support or hardware upgrades.

If you must reach the Social Sciences ITS staff, directly, here is their contact information:

Dave Carlson 459-3183
Mike Edmonds 459-3165
Paul Sosbee 459-4652

Common topics:

• Computer Policy for Social Sciences (PDF)

• Email

• Email, mailing lists

• Campus Calendar System - CruzTime

• Campus Web Services

• What is cfile? How do I store and back my files both on and off campus? How do I change my cFile password?

• Social Sciences Computing Labs