Telephone & Network Services

Home Administration Planning & Resources Manangement Facilities Telephone & Network Services

The Telecommunications Department provides telephone service for the campus, including regular monthly services, instruments, voicemail, calling cards, and web billings. The Facilities office initiates activations, moves and disconnects of Ethernet service based on the division’s computing support staff recommendations. Please coordinate any telephone and/or network service requests through your department manager or computing support representative. Submit a telephone request form to initiate any work.

The telephone request form needs to include the following:

• Contact name
• Description of the issue (i.e. move, install, disconnect, bridge)
• Name and e-mail associated with extension
• Extension
• Monthly FOAPAL, one time FOAPAL
• Type of phone (analog digital)
• Type of service (long distance, local, campus only)
• Voicemail activation

The data request form needs to include the following:

• Contact name
• Contact number
• Description of the issue (i.e. activate, change FOAPAL, deactivate)
• Building name and number
• Room number
• Jack number
• FOAPAL or authorization from computer support representative for division FOAPAL